You can find your lifetime registration number on any certificate you have been awarded. If you do not have it, contact our customer support team, who will be happy to provide it. Your registration number is useful when requesting replacement or e-certificates, or when changing centres to ensure accurate registration. 

Contact: +44 (0) 2380 684500 

A portfolio is a collection of evidence that verifies your competency in completing your qualification. Not all VTCT Skills qualifications require a portfolio—your centre will guide you on what’s necessary. Portfolios can be compiled as hardcopy evidence or as an e-portfolio. Typically, the portfolio becomes your property at the end of your course to share with potential employers. 

Note: There may be instances when a centre cannot release the portfolio at the time of your request—this should be discussed directly with your centre. 

To request a certificate in your new name, you will need to provide the following: 

1.Your original certificate(s) and unit transcript(s)** 

2. A signed covering letter explaining the name change, including a return address and contact number (there is a £37.50 fee per certificate). If possible, provide an email for further communication.

3. A certified copy of your identification (do not send originals): 

• Passport 
• Birth certificate 
• Driving licence 

4. A certified copy of the legal documentation confirming the name change (do not send originals): 

• Marriage/civil partnership certificate 

• Decree absolute 

• Change of name deed or deed poll 

• Public announcement 

• Police report (if the name change is due to personal safety) 

If you have lost the original certificate(s), please indicate this in the covering letter. 

Send all documents to the Processing Department (our address is at the bottom of the website), preferably by recorded delivery. Once received, VTCT Skills will contact you for payment. Requests may be refused if the criteria are not fully met. 

VTCT Skills accredits centres to offer our qualifications. To find information on course costs you would need to contact an accredited centre directly.

To find out which centres are approved to offer a particular qualification:

1. Search for the qualification you are interested in
2. Click find a place to study
3. Enter your location to find a centre near you

Yes, practising on real clients is an essential part of training, but having appropriate treatment liability insurance is crucial. Your centre’s insurance typically covers you during training, but it’s wise to have personal insurance as you transition to professional practice. 

VTCT Skills retains addresses and postcodes submitted during registration. Updating your address with your current college or centre ensures that certificates are sent to the correct location and helps us verify Unique Learner Numbers (ULNs) and names. Make sure to inform your centre directly if you change your address during your study period. 

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Yes. Please visit our Badges page for further information.

If you are studying in England, Wales, or Northern Ireland, you’ll have a Unique Learner Number (ULN); in Scotland, it’s called a Scottish Candidate Number (SCN). These numbers are included on your certificates if supplied at registration by your centre. For more information, visit the relevant links: 

Further information about ULNs can be found here

Further information about SCNs can be found here

More information about replacement certificates can be found on our certification page. 

VTCT Skills approves centres, colleges/private training providers, to offer our qualifications, but cannot advise which centres are running particular courses at any time.

To find out which centres are approved to offer a particular qualification:

1. Search for the qualification you are interested in
2. Click find a place to study
3. Enter your location to find a centre near you

Please contact centres directly to find out which courses they are currently running and to obtain further details such as cost and duration.

If you have a learning difficulty, disability, or any other support requirement, inform your centre at the beginning of your course. They can arrange necessary support and notify VTCT Skills as needed to accommodate your needs. 

Yes, you can transfer to another VTCT Skills-approved centre that offers your course. You may need to negotiate any additional fees and re-registration requirements with the new centre. 

VTCT Skills qualifications are widely recognised, both in the UK and internationally. Each qualification has a Qualification Accreditation Number (QAN), verifying its authenticity and its inclusion on the Regulated Qualifications Framework (RQF). This framework aligns with the European Qualifications Framework (EQF), ensuring recognition across Europe. 

• About Ofqual 
• Check Awarding Body Recognition 
• Ofqual Register 

Once you have received your certificate, if you hold a VTCT Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 4 (England, Wales and Northern Ireland), Level 7 (Scotland), or Level 6 (Ireland) and the certificate was dated after 1st January 2012, you may put the appropriate format below after your name: 

If you hold a Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 3 (England, Wales and Northern Ireland), Level 6 (Scotland), or Level 5 (Ireland), and received your certificate after 1st January 2012, you may put the appropriate format below after your name: 

If you hold a Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 2 (England, Wales and Northern Ireland), Level 5 (Scotland), or Level 4 (Ireland) you may put the appropriate format below after your name: 

Report any discrepancies to your invigilator immediately. The invigilator will then escalate the issue to the Exams Officer for investigation.