Welcome to the iTEC Systems (Wa’Daq) Transition Hub

Welcome to the iTEC Systems (Wa’Daq) Transition Hub, your central source of information, guidance and resources to support your centre throughout the retirement of Wa’Daq and the introduction of our new systems.

This page will be regularly updated with the latest news, key dates, training opportunities and support materials to help you prepare for each stage of the transition.

What is the transition?

As part of our ongoing commitment to improving the services we provide, Wa’Daq will be retired and replaced with modern systems that deliver a simpler, more streamlined experience for centres offering iTEC and VTCT Skills qualifications.

The transition has been carefully planned to minimise disruption and ensure centres are fully supported throughout the process. You’ll continue to receive regular communications outlining key milestones, important dates and any actions required.

Benefit from features and advantages carefully designed with you and your learners in mind:

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Improved learner interface

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Enhanced accessibility controls

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Focused question interaction

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Flexible assessment delivery

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Exam pause functionality

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Robust security and system resilience

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Alignment with VTCT Skills systems

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Support of assistive technologies such as JAWS and NVDA

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Record and review remote invigilation

Introducing Parnassus and Saras

As part of the transition from Wa’Daq, centres will begin using two new systems: Parnassus and Saras. This is a change from the current single-system approach, but each system has a clear and separate purpose.

Together, Parnassus and Saras will provide a more sustainable and supported approach to managing assessments. The move is intended to improve consistency, security and usability, while giving centres the guidance and support they need to move confidently from Wa’Daq to the new arrangements.

Parnassus

Parnassus is a dedicated learner management solution. This is where centres will complete registration activity and maintain the core learner records needed to support assessment delivery.

Saras

Saras will be used to schedule, deliver and manage assessments. It provides a modern assessment platform with improved functionality for booking and managing theory and practical assessments, supporting secure assessment delivery, and giving centres greater control over scheduling.

Training and Webinars

To support your centre throughout the Wa’Daq transition, we’ve provided a recorded webinar to help you understand the upcoming changes and prepare with confidence. We encourage all Wa’Daq users to watch the session and familiarise themselves with the available guidance and resources.

Any future live webinar sessions will be communicated via email. Recordings and supporting resources will also be published on this page, so you can access them whenever it’s convenient.

Support and Resources

We’re committed to supporting you every step of the way. Access all the guidance, resources and support you need to help your centre prepare for and navigate the Wa’Daq transition with confidence.

Frequently Asked Questions

We have compiled a list of frequently asked questions below.

  • When will the change happen?

    The current expectation is that the new approach will be applied from Q4 2026. Further dates and detailed guidance will be confirmed through follow-up communications.

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  • Will existing learners be affected?

    Existing learners and bookings will be managed carefully as part of the transition. The aim is to avoid a sudden changeover and allow a natural migration where possible. Existing bookings with assigned learners will complete in the current ITEC system where appropriate.

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  • Will both systems run at the same time?

    Yes, the expectation is that both systems will run concurrently for a period to support a controlled transition and avoid unnecessary disruption.

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  • Will there be an additional cost?

    No additional cost is expected for centres for current capability. This is as an investment in quality, platform support and customer experience. Where exceptions apply your account manager will advise you locally.

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  • Will centres still be able to book practical assessments?

    Yes. Centres will still need to make practical bookings, but the process and system used will change. Further guidance will be issued.

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  • What changes for theory assessments?

    Centres will have more control over scheduling theory assessments themselves, rather than relying on VTCT Skills to create theory schedules for them.

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  • What is changing for remote invigilation?

    The current iTEC platform approach relies on centres invigilating over zoom. The new approach introduces record-and-review arrangements, which will be explained in more detail through future guidance.

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  • Why are secure browser controls being introduced?

    Secure browser controls support assessment security and integrity. They help protect the assessment environment and support VTCT’s commitment to robust, credible digital assessment.

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  • Will the new platform support accessibility needs?

    Yes. Saras supports assistive technologies such as jaws and nvda, which should improve accessibility for learners who require screen-reader support. The test player also offers additional accessibility support including the ability to increase the text size and magnify images, as well as different colour profiles including high contrast, to support the learner experience.

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  • Where can centres get detailed instructions?

    Detailed instructions will follow through user guides, information packs and further communications before centres are expected to use the new arrangements.

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Frequently Asked Questions

We have compiled a list of frequently asked questions below but if you can’t find the answer you need and require support please contact sarasenquiries@vtctskills.org.uk

  • Can remote invigilation still take place as the learner will be on their own device?
    As part of our move to the Saras platform, a Record and Review remote invigilation service will be available which allows learners to sit assessments remotely – this will replace provision for centres to remotely invigilate assessments for their own learners. As part of the Record and Review service, learners and their desktops will be recorded for the duration of the assessment. The recordings will be reviewed by VTCT following assessment submission to ensure the assessment has been conducted in-line with VTCT guidelines, following which results will then be made available.
    Please note that for the purpose of the soft launch, there will be no additional fees for assessment taken via remote invigilation. However, further details including any charges for this service will be communicated ahead of the full launch.
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