Centre Administrator

Vocational Training Charitable Trust (VTCT) is the UK’s market-leading specialist vocational and technical Awarding Organisation (AO) and End-Point Assessment Organisation (EPAO). Please go to our website www.vtctskills.org.uk for more information.

We are looking for a highly organised and detail‑focused Centre Administrator to join our Centre Administration team. This role plays a key part in ensuring the accurate registration, certification and examination records of learners, while supporting training providers and internal stakeholders to meet regulatory requirements.

You’ll thrive in this role if you enjoy working in a fast‑paced, regulated environment, take pride in getting the details right, and are confident managing multiple tasks and queries at once.

This position will be on a fixed term contract.

Principal Responsibilities of the Role

• Provide a proactive administration service to centres and training providers
• Manage learner registrations, exams and certification records
• Respond to centre and customer enquiries within agreed service levels
• Maintain accurate systems and data in line with regulatory requirements
• Support certificate processing, printing and quality checks
• Contribute to process improvements and system testing

Essential Criteria

• Experience in a busy administrative role
• Strong attention to detail and organisational skills
• Confident IT skills (Outlook, Excel and Word)
• Clear communication and customer-focused approach

Desirable Criteria

• Experience in a regulated or awarding environment

• Familiarity with CRM or bespoke systems

• Experience working with data or system testing

(Full job description attached at the bottom)

Benefits (Please enquire if you would like more information about these before you apply)

• 26 days annual leave, rising to 27 after 2 years. With an extra day for your birthday
• Life assurance 4* salary
• Flexible working arrangements
• Enhanced sick pay benefits and pension contributions
• Retail discount offers
• Cycle to work scheme
• Employee assistance programme
• Wellbeing initiatives and support
• A vibrant array of social opportunities
• Free parking, free tea and coffee and free fruit!
• Healthcare services worth up to £1,400 and access to 24/7 GP services
• Regular massages for office staff

Please submit your CV and a covering letter (optional) to recruitment@vtctskills.org.uk to start the application process.

Once you have applied will we get in touch after the advertising has closed to let you know if you have been shortlisted for interview. If you are not contacted after this time, you should assume you were not successful this time; we cannot give feedback due to the volume of applications.

Application closing date: 3rd May 2026

Interviews for this role will be conducted throughout

Start dates: As soon as possible

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Click on the link below to view the full job description