Home End-point Assessment Express Delivery Operative

ST0103: Express Delivery Operative Level 2

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The role of an Express Delivery Operative will usually be to drive a light commercial vehicle/van of fewer than 3.5 tonnes GVW (Gross Vehicle Weight).

The type of operation and job role will vary according to each employer/transport operator. Examples of work carried out by an Express Delivery Operative could include final mile, home deliveries and/or express parcels collections and deliveries.

The rise of world class equipment and software has increased people’s expectations of timely deliveries and round the clock service to homes and businesses. A Express Delivery Operative therefore has a high level of individual responsibility for their working day and delivery route, to ensure they maximise their efficiency. They may be required to complete elements of a delivery on foot using trolleys or to use a vehicle such as a pedal cycle, motorbike, van or lorry.

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Gateway requirements

The decision to take an apprentice through Gateway is made between the employer, training provider and apprentice, typically after 12 months on-programme.

The apprentice must have completed all on-programme elements before they enter Gateway, including:

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Working at or above the occupational standard for their option

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Achieved English and Maths Qualifications Level 1

End-point Assessment (EPA) Criteria

EPA consists of three assessment methods: a multiple choice test, a role simulation and a professional discussion.

Assessment Method
Duration
Grades
Multiple-Choice Test
45 minutes
Fail/Pass/Distinction
Role Simulation
40 minutes
Fail/Pass/Distinction
Professional Discussion
40 minutes
Fail/Pass/Distinction