Home End-point Assessment Urban Driver

ST1025: Urban Driver Level 2

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Urban drivers typically transport goods by road to an agreed destination, often serving multiple customers daily in congested areas. This occupation differs from large goods vehicle (LGV) drivers, who usually drive a much higher mileage and use heavier, articulated lorries. An Urban Driver will spend much of their working day behind the wheel and they will expected to able to drive safely in all weathers and traffic conditions.

An Urban Driver is expected to deliver a high standard of customer service while providing safe, accurate and timely deliveries, collections and associated services, such as technical advice on goods and product installation.

Urban Drivers are expected to have a strong focus on representing an organisation’s brand to the expected corporate standards and achieving high levels of customer satisfaction.

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Gateway requirements

The decision to take an apprentice through Gateway is made between the employer, training provider and apprentice, typically after 12 months on-programme.

The apprentice must have completed all on-programme elements before they enter Gateway, including:

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Achieved Category C or C1 drivers license qualification

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Achieved English and Maths Qualifications in line with funding rules

End-point Assessment (EPA) Criteria

EPA consists of three assessment methods: a multiple choice test, a practical assessment and an interview.

Assessment Method
Duration
Grades
Multiple-Choice Test
45 minutes
Fail/Pass/Distinction
Practical Assessment
120 minutes
Fail/Pass/Distinction
Interview
45 minutes
Fail/Pass/Distinction